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Revolutionise Retrofits with AI
Dabalox is a private AI platform that saves installers time, reduces homeowner frustration, and keeps every project on track.
The Problem
Heat Pump installers spend up to 20% of their time answering customer questions, often after hours, pulling them away from family and personal time.
Meanwhile, residents are left waiting for answers.
This risks residents looking for answers elsewhere, adding confusion and misinformation, and ultimately slowing down the adoption of air source heat pumps.
Your permanent project memory. Stop forgetting, start installing
Dabalox assists both installers and residents to recall and understand conversations and documents anytime.

The platform learns how you work from the voice notes and documents you add, and can then explain this back to customers.

This frees up hours each week for the installers, and gives homeowners accurate, real-time information with the singular voice of the installer.
Features
Built for How you Work
Keep every project organised and every partner aligned.
  • Create dedicated project folders to keep data separate- control exactly who can see what information
  • Collaborate seamlessly with surveyors and other partners
  • Train your system on the manuals and standards that matter to you
  • Capture and share your best practice
Instant Answers Anytime
Give homeowners fast, accurate responses without the late-night calls.
  • Personalised answers based on your past conversations, your business details, and the latest regulations
  • Easy escalation so customers can reach you when it really matters
  • Multi-language support
Capture Conversations & Site Visits "on the go"
Turn site notes and customer chats into knowledge you can use.
  • Record conversations and instantly generate email-ready summaries
  • Search and query past visits, surveys, documents or conversations
Knowledge that Stays in the Business
Make your team smarter with every project.
  • Collate your best engineers’ expertise and make it available to everyone
  • Create training notes, guides, and manuals directly from project content
  • Represent your unique way of working to colleagues and customers.
Benefits
Save Time
Spend less time on administration and more time installing
Conversations turned into emails instantly
Reduce Rework
Recall the conversations you had with customers, partners, and your own team

Capture site visit notes on the go
Increase Customer Satisfaction
Answer customers' questions ANYTIME
Turn happy customers into your best advocates
Reclaim your evenings and weekends from customer queries
"I just walk around the property, talking to Dabalox, and it's all captured and integrated into the project. I don't lose my notes in the van anymore!"
— Early Adopter, Certified Heat Pump Installer, UK
Meet the Founders
Caroline Bowen, CEO
20 years in Commercial and Strategy roles in retail and consumer products.
Understands how to make customers experiences better.
Passionate about making heat pump conversations simpler.
Chris Arnold, CTO
Over 25 years' experience developing and delivering software systems for the insurance, financial services, and marketing industries. Serial CTO and founder.
Focus on cloud architecture, product, and AI.

Passionate about helping installers have the latest tech in the field.
Dabalox partners with leading companies and organisations to accelerate the adoption of sustainable home energy solutions.
Book a Demo to see more!
Account setup
Easy account setup which defines who can query data
Note taking
  • Adds directly to project
  • AI-generated summaries
  • Lists previous conversations
Recall Conversations
Every details of resident conversations can be recalled and queried.
Smart Queries
Use our private AI to "slice n dice" project information to get the precise views you need.
Get Started with Dabalox
Join the installers who are saving time, delighting customers, and accelerating the heat pump revolution.
Homeowner?
Contact your heat pump installer about getting your project on Dabalox or drop us a line to learn more.
© 2025 Dabalox Ltd
Dabalox Ltd is registered in the UK (Company number 16226548)